Urgent appointments
To request an urgent appointment:
- Online
Use our Online GP System – Patient Access - By Phone
Phone us on 0161 272 5640, Monday to Friday from 8:00am to 6.30pm - In Person
Visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6:30pm
Non-urgent advice: Please note
You can also walk into the reception from 8.30am and book an appointment.
Patients must arrive before 10.30am if they wish to be seen in the morning surgery (when the surgeries are fully booked before this time, patients requesting to book into the open surgery will be informed and alternative options will be given).
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment:
- Online
Use our Online GP System – Patient Access - By Phone
Phone us on 0161 272 9616, Monday to Friday from 8:30am to 6.30pm - In Person
Visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6:30pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- By phone
- Face to face at the surgery
Appointments by phone can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- By Phone
Phone us on 0161 272 9616, Monday to Friday from 8am to 6.30pm - By Text
Reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
Telephone 0161 272 9616 select option 2 for enquiries. If a patient is too ill or too infirm to attend the surgery, the doctor may decide to visit them at home. Please make requests for home visits before 10.00am if possible, so that we can organise our day’s work.
Should you need a doctor in an emergency after the surgery has closed, ring the surgery number. It would also be of assistance if you could say how your house can be identified from its neighbours, especially after dark, in cases where visits are arranged.